“Zoom is sort of like a verb when it comes to videoconferencing, right?” That’s Eric Yuan, the founder and CEO of Zoom, speaking—and a moment later, he retracts the claim: “I guess that’s too strong.” ...

Eric Yuan, who saw the firm he founded become a household name during the pandemic, is trying to change the way people use the platform. By Jordyn Holman Jordyn Holman, who still sometimes forgets to ...